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Recent Comments to NetShopThis page shows
the twenty most recent comments posted on the NetShop web site. We welcome
your constructive criticisms as well as favourable comments. We will
respond to ALL reasonable comments as soon as is practicable. Why not add your
comment to this page now? Your comment will be checked and
displayed with our response asap.
From Rossco555 in
UK
03/01/2008 at 20:26
Comment:
Will you be stocking the Lacie LaCinema Premier multimedia drives in the near future please?
Response: We can source any Lacie products for customers. If they are not on our website just give us the part number and we can find price and delivery.As you left us your email address I was able to deal with this for you directly.
This goes for any products our customers are looking for. Give us a try and we can help you.
From Alan Dog in
Leeds
18/12/2007 at 15:09
Comment:
First time trading with NETSHOP UK great service & price for quality products . I will be back
Response: Thank you for your great comments - we try hard with our service and are glad that you will be coming back for more.
From Anonymous Visitor in
10/12/2007 at 22:34
Comment:
Your service, as always, is prop[t and reliable. IS it possible for you to provide a VAT receipt as a matter of course? I always have to request one.
Response: Thank you for your comments on our service which we work hard to provide for our customers. We do not send an invoice to private individuals, but if you contact our sales team they will be happy to change your account so that this will happen automatically.
From Complex Engineering in
Passfield
04/12/2007 at 11:43
Comment:
You provide a consistent and reliable service which is all a customer requires - thank you.
Response: We are glad that you have found us to be a reliable service-thank you for your comments. We try hard to provide this for customers as you are important to us.
From Clive in
Leicester
20/11/2007 at 15:35
Comment:
I ordered a component at 11am and it was delivered before 11am the next day, using standard delivery. Excellent service.
Response: Thank you for your positive feed back. It is nice to know that our service is working as it should.
From Colin Smith in
Harold Wood (RM3), England.
15/09/2007 at 23:30
Comment:
Very good range, good prices & excellent service. Only criticism is the VOIP section is too Skype heavy. Only one non-Skype phone and it's not wireless - bad for someone like me who has SIP accounts and would like a WiFi SIP phone!
Response: Thank you for your positive comments - its nice to know our efforts are appreciated. Thank you also for the suggestion re the Voip range. Our purchasing department will be looking into SIP!
From Simon in
LONDON
28/08/2007 at 14:23
Comment:
Always good. Always helpful. Good range of products. Thank you.
Response: Thank you for your kind comments. We strive hard to maintain good customer relations and try to keep on top of new product range.
From Stephan Torcy in
Surrey
20/02/2007 at 19:57
Comment:
Today was the first time I used Netshop. I collected an order from your Store in Slough and was very impressed by the courteous way my order was handled. Will certainly use you again!
Response: Thank you for taking time to write.Our customers, old and new, are important to us and are pleased that our efforts have enabled you to want to come back. We look forward to seeing you again.
From Pete Merritt in
England
31/12/2006 at 17:57
Comment:
Nice site, nice goodies. But no Adaptec USB2XCHANGE. Why not?
Response: Thank you for your comments. The USB2XCHANGE is no longer available and has been discontinued.Unfortunately there hasnt been any alternative for us to offer.
From Gareth Phillips in
Bracknell
15/09/2006 at 12:51
Comment:
Many thanks for the excellent and efficient way in which my order has been handled. It was only placed at 9am this morning and by lunchtime it is already shipped. We in other companies can learn from this
Response: Thank you for your favourable comments.We appreciate the time that it took you. We like to keep customers happy and that is done by maintaining high levels of service.It is nice to know that it works.
From Nick King in
Wimbrone Dorset
22/08/2006 at 10:03
Comment:
Excellant Service. I will be using you guys again. Prices and service are great. Thanks.
Response: Thank you for your great comments. We always try to be as competitive as we can and are pleased that you will be ordering again.
From Mike in
Shrewsbury
26/06/2006 at 11:18
Comment:
Excellant Service - wish all companies were this efficient.
Response: Thank you for your great comments. It is good when customers take the time to use the guest book. We really appreciate this and it helps us to strive for better customer satisfaction.
From Steven in
30/05/2006 at 22:31
Comment:
Callback service is very good got call within 5mins. Nice to know system works, saved me calling too.
Response: Thank you for taking time to leave a comment. We are pleased that the callback service is appreciated by our customers and will continue with our fast answering service.
From ANDY in
WARRINGTON
09/05/2006 at 14:54
Comment:
FANTASTIC SERVICE PLACED ORDER LUNCHTIME MONDAY DELIVERED WITHIN 24 HOURS INSTALLED AND WORKING WITHIN A DAY WHAT MORE COULD YOU WANT !!!! A SERVICE TO RELY ON.
Response: Thank you very much for your comments. We do try to give a fast, reliable service as we realise that this is what our customers are looking for.
From Simon in
Havant
20/03/2006 at 14:38
Comment:
Callback service very good. Wanted a part for Dataracks equipment that was not listed on your website. Nice to see that their are still suppliers around like yourself that are prepared to do the chasing around. Many thanks.
Response: Thank you for your comments. We like to make it easier for our customers by offering the free call back service and are pleased to know that it works. We will always try to source products not shown on our websites. We hope we can help you out again in the future.
From Simon Butterworth in
Berkshire
01/03/2006 at 10:42
Comment:
I've been using Netshop since the days they were Homestead - roughly 15 years. Even though I'm in the trade I keep coming back as they always deliver on time and quite often get me out of a hole. Keep up the good work guys and girls.
Response: Thank you for taking the time to leave your comment. It is good to know that we have managed to maintain the high level of service over the years.
From Mark in
Lancashire
02/12/2005 at 09:36
Comment:
Excellent service and quality products at a good price ! Well recommended
Response: Thank you, we are glad that you liked the service. We try to sell quality products at competitive prices. All recommendations are greatly appreciated.
From Penny in
Lincolnshire
05/11/2005 at 10:24
Comment:
Fantastic.. ordered middle of the night Thurs/Fri. package arrived by post first thing Sat. Super service, really user friendly website and great prices. Sorry not to have left any feed back on order page as it was my first order..but will be back and rest assured will be leaving favourable comments... Congratulations!
Response: Thank you for your great comments. We are pleased that you were able to find what you were looking for at the right price as we try to be as competitive as possible.
From Ian Green in
Salford
28/10/2005 at 22:14
Comment:
Cheap, fast and problem-free. I will use these again.
Response: Thank you. We look forward to you using us again.
From Alan Southworth in
Darwen, Lancs
18/10/2005 at 09:29
Comment:
Very impressed with the quality of service. Your staff(Ricky & Katherine) extremely helpful, delivery of goods 8.30 the following A.M, what more can you ask for? I shall certainly reccomend your company to colleagues.
Thank you
Response: Thank you for your lovley comments which our staff appreciate. We try to help and be as freindly as possibe as we realise that customer service is important.
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